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Frequently Asked Questions

Q: My roof is leaking. Does this mean I need a new one?
A: Not necessarily. You may only need repair work. The best way to determine the problem is to call in a professional roofing company for an evaluation.
They'll advise you on the most viable and cost-effective course of action.

Q: How do I spot potential trouble on my roof?
A: Signs of problems are most likely in roofs that are fifteen years or older.

Look for:

  • loose or missing shingles
  • damaged flashing - pieces of metal or roll roofing wrapped around vent pipes, chimneys and adjoining walls to prevent water seepage and leakage
  • buckling and curling - shingles that are bent up in the middle or turned up at the corners
  • blistering and rotting - bubbles, caused by moisture in the shingle, appear on the surface of asphalt roofing
  • Q: What should I do if I see these signs?
    A: These problems can usually be fixed without replacing the roof. The key is to
    find them early and have a qualified roofer deal with them immediately.

    Q: How do I find a contractor?
    A: Ask friends, family and neighbours for recommendations. Contact us,we can take care about your roofing needs.

    Q: What questions should I ask before hiring a roofing contractor?
    A: You want to establish the contractor's professionalism and high
    standards of quality.

    • Does your contractor carry workman's compensation, liability protection and insurance against damage to you or your neighbour's property?
    • How long has your contractor been in business?
    • Does the company have a solid reputation for excellence?
    • Will your contractor guarantee job satisfaction? Ask for references.
    • Does your contractor use only first quality materials?
    • Are your contractor's staff trained, licensed roofing professionals?
    • Will your contractor give you written warranties for labour and materials?
    • Will your contractor stand behind the work after the project is completed?
    • Can you reach your contractor 24 hours a day, 7 days a week?

    Q: What should I know when choosing shingles?
    A: There are three basic types of shingles.

    • Asphalt Composition tiles are the most popular because they are relatively inexpensive and easy to install. Most home owners choose the #225 asphalt shingle, as its life expectancy is 20+ years.
    • Premium asphalt shingles provide a more distinctive appearance and carry a longer manufacturer's warranty. They come in many unique styles which are more attractive, but also more expensive, than the basic asphalt tile.
    • Cedar shingles and shakes are listed in the Green Consumers Guide as being completely renewable. They are very attractive; however, their higher cost makes them a less popular choice.

    Q: Once the job starts, how can I monitor its progress?
    A: Check that the terms of your contract are being carried out.

    • Did the job begin when your contractor said it would?
    • Is it progressing on schedule?
    • Are the roofing materials the brand you were guaranteed?
    • Is the work being handled in an efficient, professional manner?
    • Is the contractor available to answer questions or tend to your concerns?



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